Here you can create email templates that you can send to your contact via a follow-up task.
Created templates – shows a list of created templates
To create a new template, enter the name in the ‘Template name’ field (eg contact is not present template).
In ‘Template text’ you enter the text you want to send to your contact where you can use the above variables.
eg: Best ‘Customer firstname’ with variable ‘Customer firstname’ is automatically entered in the mail the first name of the contact.
The same applies to the other variables.